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Marineland of Canada Inc.
in Niagara Falls, Ontario
invites applications for the position of
Polar Splash Associate

Friday, August 2, 2019

Job Description

As a Polar Splash Associate you will be part of a talented and dedicated team that provides an exceptional experience to each guest so their day at Marineland full of fun, family, and friends.

You are responsible for providing guests with an exceptional experience while ensuring safe and proper use of the splash pad and water slides facility. Daily tasks include being enthusiastic and outgoing, interaction with children, following safety procedures, handling guest incidents, and assisting guests with their concerns.

Essential Skills and Knowledge

  • Committed to learning and growing
  • Customer service and experience supervising children an asset.
  • Provide leadership in promoting friendly and positive relationships with all guests, and striving towards excellence in customer service
  • Enforce all posted by-laws, policies/procedures of the splash pad
  • Fluency in a second language an asset.
  • Excellent verbal and written skills with the ability to work with a can-do attitude, always achieving a positive and safe guest experience.
  • Manage guest incidents
  • Supervise, direct, motivate and encourage staff to build and sustain a positive team environment
  • Understand facility emergency and safety procedures including WHMIS and Health & Safety regulations.
  • Knowledge of some the following would be considered an asset, theme park operations, first aid, emergency situations and record keeping.
  • Work with enthusiasm and energy, maintaining confidentiality and concentration while working under a variety of weather conditions.
  • Must be able to walk and stand for an entire shift and have the ability to support a 7-day a week operation and work shifts including days, evenings, weekends and holidays.

Required Qualifications

  • Customer service experience
  • Lifesaving Society Bronze Examiner, First Aid Instructor/Examiner and National Lifeguard Instructor/Examiner an asset
  • Experience with Health & Safety, Labour Costs, Inventory, and Payroll an asset

Contact Information

Please submit your application at: > Employment

Apply ASAP, as this position is for July and August.