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YMCA of Hamilton/Burlington/Brantford
in Hamilton, Ontario
invites applications for the position of
Aquatics Supervisor & Advanced Aquatics Training Lead

Thursday, November 10, 2022

Job Description

Hamilton Downtown YMCA
79 James Street South
Hamilton, ON
L8P 2Z1


Starting Annual Salary: $40,000 - $45,000, commensurate with experience

Position Status: Full-Time, with benefits and a complimentary YMCA membership

Placement: Immediate


Benefits & Perks: We offer an array of total rewards to recognize loyalty, longevity, and passion for the work we do:

  • Paid Vacation Entitlements that increase with seniority (subject to eligibility)
  • Competitive total compensation packages
  • Group health and benefits plans (includes medical, dental, and prescription medication, subject to eligibility)
  • Generous pension plans with employer matching
  • Free YMCA Health & Fitness Memberships
  • Professional development opportunities including paid training and access to YMCA education scholarships
  • Reduced rates for YMCA Child Care, Camp, and Child & Youth programs (subject to eligibility)
  • Employee and Family Assistance Program (EFAP)
  • Opportunities for career advancement

Nature & Scope:

Reporting to the General Manager, this position provides supervision and coaching to members, staff and volunteers within all Aquatics programs and service areas ensuring program excellence at the Hamilton Downtown YMCA. To support workforce recruitment, this role will coordinate and execute an annual plan for Advanced Aquatics Training and Certifications across the YMCAHBB Association in collaboration with the Aquatics Program Group.

The Aquatics Supervisor participates as a member of the Health, Fitness & Aquatics team and provides leadership to the aquatic program area, ensuring program excellence. The core function of this position is program planning and implementation, customer service, advanced aquatics training plans, staff and volunteer recruitment, training, and performance management. Hours of work will vary including early mornings, days, evenings, weekends and statutory holidays based on rotational schedule and arranged in advance; emphasis of this position will be on direct program development/ delivery and statistical tracking, facility supervision and the provision of excellent customer service through relationship building strategies.


  • Responsible for the development, scheduling and delivery of Aquatics programs and member engagement activities
  • Coordinate and lead all Advanced Aquatics Training and Certifications across the Association to support workforce recruitment at all HFA Centres of Community
  • Recruitment, training, and mentoring of all staff and volunteer team members for the purpose of delivering excellence in customer service through Aquatics programs and services
  • Development and maintenance of the Aquatics budget
  • Maintenance of current status of all required qualifications and certifications for self and Aquatics team members using internal and/ or central data tools
  • Works as an active member of the Branch Leadership Team with scheduled Manager on Duty shifts/responsibilities
  • Provide direct leadership in programs modeling/mentoring service excellence
  • Supports and assists in the delivery of branch initiatives including youth swimming lessons and works frontline Lifeguard shifts
  • Plans, coordinates and Ensures all lifeguards and swim instructors have current qualifications and certifications;
  • Ensures the adequate staffing of the pool based on bather loads and Public Health Regulation 565 Public Pools in Ontario;
  • Provides leadership to the Aquatic Team Leaders;
  • Teaches Aquafit, AquaEase and Hydrotherapy as needed;
  • Organizes and runs annual CPR and National Lifeguard courses;
  • Ensures that program policies and procedures are implemented and monitored proactively
  • Effectively and efficiently communicates all departmental activities, programs and updates with the Branch Leadership Team and Membership Services
  • Will need to travel to other health, fitness and aquatics sites to support and coordinate Advanced Aquatics Training and workforce recruitment

Required Qualifications

  • Diploma or Degree in Recreation and Leisure or related field
  • Minimum 2 years experience in a related field supervising staff and volunteers, including recruitment, training and conducting performance appraisals
  • National Lifeguard is a requirement
  • Excellent customer service skills
  • Current Standard First Aid/ CPR certifications
  • Previous YMCA supervisory experience is an asset
  • Group Fitness (Aquafit) certification is an asset
  • Pool Operator’s certification and/or willing to be trained is an asset
  • Red Cross, Life Saving Society and/or YMCA Instructor/Examiner is an asset
  • Must provide a current Vulnerable Sector Check as per the Association’s policy
  • If you are hired, prior to your start date and as a condition of employment, you will be required to provide proof that you are fully vaccinated against COVID-19 or have a valid Human Rights exemption

Contact Information

If you are interested in this position, please submit your letter of application and resume, attention:

Genevieve Hladysh
Senior Regional Manager
Health Fitness and Aquatics

We thank all applicants, however, only those considered for an interview will be contacted.

Special Instructions


The YMCA of Hamilton/Burlington/Brantford is committed to creating an inclusive environment that accommodates all individuals, including those with disabilities. We support the goals of the Accessibility for Ontarians with Disabilities Acts (AODA) and have established policies, procedures and practices which adhere to the accessibility standards set out in the AODA. Should you require any accommodation throughout the recruitment process please do not hesitate contacting our Human Resources Department.

The YMCA of Hamilton/Burlington/Brantford is an equal opportunity employer.